At LAPA, we take your privacy seriously. This Privacy Policy outlines how your personal information is collected, used, disclosed, and protected when you visit or make a purchase from our website.

1. Collection of Personal Data
We may collect and process the following categories of personal data:

• • Full name, contact number, email address
  • Shipping and billing addresses
  • Order history and preferences
  • Payment information (processed via secure third-party gateways)
  • Device information, browser type, and website usage via cookies (including Google Analytics)

2. How We Collect Your Data

Your data is collected when you:

• Register or purchase through our website
• Fill out forms, subscribe to newsletters, or participate in promotions
• Communicate with our customer service team
• Interact with the website (e.g., cookies and analytics tools)

3. Purpose of Data Collection

We collect your data for the following purposes:

• To process and fulfill your orders
• To improve your shopping experience and personalize product offerings
• To manage logistics and delivery
• To respond to your enquiries and provide customer support
• For marketing communications (with your consent)
• To comply with legal and regulatory obligations

4. Disclosure of Your Data

Your data may be shared with the following parties, only when necessary:

• Payment gateway providers for transaction processing
• Delivery and logistics partners for order fulfillment
• Third-party service providers for marketing and email communications
• Google Analytics and cookie-based platforms for performance tracking
• Other parties where legally required or permitted under applicable laws

We ensure all parties adhere to applicable data protection standards.

5. Your Rights

As a user, you have the right to:

• Access and correct your personal data
• Request deletion or restriction of your personal data
• Withdraw consent for marketing communications
• Raise concerns to relevant authorities if you believe your data has been mishandled

To make such requests, contact us at [email protected].

6. Data Security & Storage

Your data is stored securely in cloud-based systems protected by up-to-date encryption and access controls. We take reasonable technical and organizational measures to prevent unauthorized access, disclosure, or loss of your personal data.

7. Marketing Communications

With your consent, we may send you marketing materials via email or other digital platforms. This may include promotions, new product updates, or content from our marketing partners or appointed agencies. You may opt out at any time via the unsubscribe link or by contacting us.

8. Cookies and Analytics

LAPA uses cookies and third-party tools such as Google Analytics to improve website functionality, track performance, and understand user preferences. By using the website, you consent to our use of cookies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that personal information has been collected from someone under 18 without verified parental consent, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. The most recent version will always be available on this page. Users are encouraged to review this page periodically for any updates.

11. Compliance with PDPA (Amendment) Act 2024

We are committed to complying with the Personal Data Protection Act (PDPA) 2010 and the PDPA (Amendment) Act 2024, including any requirements for registration with the Department of Personal Data Protection Malaysia where applicable.

If you have questions or require further clarification on this policy, please contact us at:

Dantraders (M) Sdn. Bhd.
Lot 20-5, 403, Block 1,
No. 7, Persiaran Sukan,
Laman Seri Business Park,
Seksyen 13, 40100 Shah Alam,
Selangor Darul Ehsan, Malaysia
✉️ [email protected]